We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support. This may include your name, email address, phone number, and payment information.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
By placing an order with us, you consent to receive communications from us regarding your order, product updates, design confirmations, production progress, billing information, and related services. This includes email communications about order confirmations, customization details, shipping notifications, and customer support.
We retain your payment information securely and in compliance with payment card industry standards. We handle your payment information thrrough our payment partner, Stripe. We will communicate billing information for the full product via email once your order progresses.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your name and email address with our trusted production partners solely for the purpose of fulfilling your custom orders. These partners are contractually obligated to use your information only for order fulfillment and will not send you marketing messages or promotional materials.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.